We offer a 7 day 100% money back guarantee!!! We pride ourselves on the high quality of our goods and our customer service. Please call 212-230-1616 if you have any questions or concerns. We are NOT responsible for customs fees if an item is returned from an International bidder. Please keep this in mind prior to bidding. There is a mandatory 15% restocking fee on all watches. Watches must be returned in unused brand new condition. Refunds will NOT be given unless watch is returned in condition it was sent.